Results Disclaimer

1. Testimonials and Individual Results

Testimonials and reviews on this Site and in our advertising reflect the real experiences of customers who used ThermaFlex products. However, individual results vary. We do not claim, and you should not assume, that any individual experience described is typical or that you will achieve the same results.

Your results depend on factors including your room size, humidity levels, climate, and how you use the product, and how regularly you use the product. We make no guarantee that you will achieve results identical to those described in testimonials.

2. Statistical Claims

When we present statistics such as customer satisfaction percentages or review counts, these figures are based on internal records using defined assumptions, defined sample sizes and defined time periods. These figures are for illustrative purposes only and are not a guarantee of results for every customer.

Individual experience with any topical product depends on factors including the cause and severity of discomfort, frequency of use, and individual skin sensitivity.

3. Review and Endorsement Disclosure

We invite all verified customers to leave honest reviews and ratings, whether positive or negative. We may provide reasonable, non-contingent incentives (such as discount coupons) for submitting a review, but we never condition incentives on writing a positive review, removing a negative review, or revising a review.

We do not write or commission fake reviews. We do not ask employees, contractors or family members to post reviews without clearly disclosing their relationship to us. We moderate reviews only to remove content that is spam, abusive, contains personal information, or is clearly unrelated to our products. This policy is in compliance with the FTC's 2024 Consumer Review Rule.

4. Advertising Claims

All product claims in our advertising and on this Site are based on our reasonable belief in their accuracy and are limited to the uses stated on the product's Drug Facts label. We do not claim ThermaFlex is suitable for every type of pain, every individual, or every use case.

5. Medical Disclaimer

ThermaFlex is an over-the-counter external analgesic formulated under the FDA's External Analgesic monograph. Its active ingredients, uses, warnings and directions are stated on the product's Drug Facts label, which governs over any statement made elsewhere on this Site or in advertising.

ThermaFlex is intended only for the temporary relief of minor aches and pains of muscles and joints as described on the Drug Facts label. It is not intended to diagnose, treat, cure, or prevent any disease, and it is not a substitute for professional medical advice, diagnosis, or treatment. If your pain is severe, persistent, worsening, or accompanied by swelling, redness, or fever, stop use and consult a physician.

Always read and follow the Drug Facts label before use. If you are pregnant, breastfeeding, or have a chronic medical condition, consult a doctor before use.

6. Contact

For questions about our claims or this disclaimer: support@trythermaflex.shop